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Why am I not seeing any hands in Poker Copilot?
I’m confused
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Using PokerStars?
Have you enabled hand histories in PokerStars? From the Options menu, choose "Instant Hand History Options...". Then,
- make sure "Save my hand histories" is checked.
- make sure your hand history language is set to English.
Using Full Tilt Poker?
Have you enabled hand histories in Full Tilt Poker? From the Option menu, choose "Hand History..." and make sure the check box "Save My Hand Histories" is checked.
I’m happy
The company says
this answers the question
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This reply was removed on 10/08/08.
see the change log -
Inappropriate?i have enabled my histories gands in pokerstars and "save my hand" is checked, but i not seing any hands in my pokercopilot...
i nuy poker copilot yesterday, and i play pokerstas since last week -
Inappropriate?Dstylo, please contact me directly via e-mail at steve@pokercopilot.com. I'd like to send you a preview copy of the upcoming Poker Copilot release. It has a new feature to make it easier to solve this problem.
I’m confused
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Inappropriate?Using PokerStars?
Have you enabled hand histories in PokerStars? From the Options menu, choose "Instant Hand History Options...". Then,
- make sure "Save my hand histories" is checked.
- make sure your hand history language is set to English.
Using Full Tilt Poker?
Have you enabled hand histories in Full Tilt Poker? From the Option menu, choose "Hand History..." and make sure the check box "Save My Hand Histories" is checked.
I’m happy
The company says
this answers the question
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Inappropriate?Ok, I'm stupid.
I tried on PS, I checked "saved my hand history", my hand history is english, and it's never stop scanning.... showing me nothing... Maybe there is something I didn't understand..... -
Inappropriate?Yes, I'm having the same problem. I downloaded the trial version of Poker Copilot, enabled hand histories in Full Tilt (in English) and Copilot isn't showing me anything ... ? I checked to make sure hand histories are being stored and I see them, so not sure what the problem is.
I’m frustrated
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Inappropriate?Ah, I just figured it out. I needed to add the hand history folder under preferences. Ok, cool now!
I’m excited
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Inappropriate?Yes, I am also having the same problem with PS. I have the folder set and english is the default language. For some reason, FT is working but PS is not.
I do have the same screenname if that might be an issue? -
Inappropriate?Ken, having the same screenname is no problem, but it will simply merge the data from both poker rooms.
Are you using Poker Copilot 1.35 (the latest version)? This is needed to work with the most recent PokerStars update.
If that still doesn't help, Please send me a copy of the Poker Copilot console. To do this, from Poker Copilot's "Window" menu, select "Console..." and click "Copy to Clipboard". Please send it to support@pokercopilot.com
Regards,
Steve
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Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com
I’m confident
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Inappropriate?Playing Full Tilt on a Mac and thought I'd try to trial version to see if this might help my game.
1. I've got Hand histories saved from Full Tilt
2. I've manually added the Hand History folder in the Preferences
The HUD updates... however I see no stats in the Dashboard at all.
Any advice?
I’m puzzled
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Inappropriate?does the software support play money?
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Inappropriate?No, only cash games and cash tournaments are supported.
Regards,
Steve
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Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com -
Inappropriate?Having a problem with cash MTTs. They are not showing the HUD. I know the hand history is being parsed from the output of the console. I can use the classic HUD and I checked to make sure the new HUD worked for cash games and it does. I have had this problem since updating to .56 and it seems to only occur with the new HUD and in cash MTTs.
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Inappropriate?Hi Ben,
What type of cash MTT are you playing? Multiple-buyins, heads-up, or anything like that?
And in the Poker Copilot console (Window -> Console) are any errors displayed?
Regards,
Steve
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Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com -
This reply was removed on 01/29/09.
see the change log -
Inappropriate?I have both of my hand histories being saved to folders and the language is English for both; however, it does not appear that they are being imported into poker copilot. Any help would be greatly appreciated.
I’m confused
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Inappropriate?Jimbo,
You can manually add hand history folders to Poker Copilot. Use the Preferences to do this.
Regards,
Steve
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Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com
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Inappropriate?This is BS!
It worked as trial, now i used 50$ and nothing!
All errors in the Conosle:
WARNING Invalid file: / ...
I’m feeling ripped
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Inappropriate?Hi H,
Get Satisfaction managed to swallow your console info.
Could you please send me a copy of ALL the Poker Copilot console info (not just errors and warnings)? Please send it to me at support@pokercopilot.com
This should help me determine what went wrong.
Regards,
Steve
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Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com -
Inappropriate?how do i use the preferences to see my hands on poker copilot?
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Inappropriate?@allenhy,
The Preferences won't show your hands. But it will show you where your hand history files are stored. From the "Poker Copilot" menu, choose "Preferences...". There you will see a list of hand history folders.
Regards,
Steve
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Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com -
Inappropriate?I am getting the following error
"there were some problems reading your hand history files. choose console from the tools menu for details"
I can manually add hands by continually adding the same folder to my preferences, but my statistics dont update on their own.
what could cause this problem? how do I get my hands and statistics to update on their own? -
Inappropriate?Hi Baron,
Are you using the latest Poker Copilot (2.30)? If not, you should update to it using this link:
http://pokercopilot.com/downloads/pok...
Please let me know if this fixes the problem.
Regards,
Steve
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Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com -
Inappropriate?Steve, where can I find 2.30? I can only see 2.29 on the download page. Thanks for your help!
I’m confused
2 Comments Add a comment
This answers the question
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Rob, this link will download 2.30 directly:
http://pokercopilot.com/downloads/pok... -
Steve, thanks, I cleared it up. I'll post the details on my original post in a moment. Thanks!
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Inappropriate?Hey Steve, I sent you an email with my console info posted.
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Inappropriate?I downloaded the latest trial version. I also added the hand history folder in the preferences. While playing the SnG, Poker CoPilot showed the statistics and recent hands. But after that, it doesn't show any statistics at all. Please help me out.
I’m Fracas369
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Inappropriate?Hi Nyant,
Are you using Poker Copilot 2.31 (the latest version)? There was a PokerStars update recently that broke Poker Copilot, so you need the latest Poker Copilot, which has the fix.
Update Instructions:
1. Download the latest version here: http://pokercopilot.com/download.html
2. Open the downloaded file.
3. Drag the Poker Copilot icon to the Applications icon. If prompted to replace an existing version, confirm that you do want to replace.
Now you're done and ready to hit the tables.
Regards,
Steve
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Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com -
Inappropriate?Thanks steve.. I managed to solve it... Actually, the "All buy-in" option was unchecked in the More menu... Come to think of it, i did not uncheck it manually... But on checking it, everything started working right.. So just a follow-up for you perhaps to look at whether by default the all buy-in option remains unchecked or not...
Also, very happy with the software till now.. Most probably will buy once i use it for few more days and am assured about it..
I’m happy
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Inappropriate?I just got a new laptop and can't get the HUD working on the new one. Everything seems to be setup properly. I have my HHs for both Stars and Tilt pointing to the same place they were before, and PokerCopilot is looking there for them, but the HUD isn't working on either. It doesn't even look like it's trying to start.
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Inappropriate?Hi Matthew,
There are HUD trouble-shooting steps here:
http://pokercopilot.com/docs/headupdi...
Regards,
Steve
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Steve McLeod
Founder, Poker Copilot
http://www.pokercopilot.com
